Frequently Asked Questions

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How does the Magento 2 Review Reminder Extension work?

The extension automatically sends review reminder emails to customers based on backend rules. Admins can schedule reminders, target specific groups, and manage logs for full control.
Can I limit the number of reminder emails per order?

Yes, you can configure the extension to limit how many reminder emails are sent per order to avoid spamming customers.
Is it possible to schedule reminder emails after X days?

Absolutely. Admins can schedule review reminders to be sent after a specific number of days post-purchase, giving customers time to use the product.
Can customers be rewarded for submitting reviews?

Yes, the extension allows admins to send discount coupons to customers after they submit and get their first review approved.
How can admins manage review reminder emails?

Admins can track all reminder emails in the log, preview them, resend manually, send in bulk, or remove them when necessary.