Frequently Asked Questions

To enable the Admin Only Free Shipping extension in Magento 2, go to the admin panel, navigate to Stores > Configuration > Sales > Shipping Methods. Scroll down to the "Admin Only Free Shipping" section and set "Enabled" to "Yes". You can also configure specific conditions like allowed countries and minimum order value from the same section.

The Admin Only Free Shipping option may not appear at checkout due to one of the following reasons: The extension is not enabled. The conditions set for free shipping (such as minimum order value or allowed countries) do not match the current order. The shipping method is restricted to admin users only. Make sure the settings are correct in Stores > Configuration > Sales > Shipping Methods > Admin Only Free Shipping.

Errors during configuration of the Admin Only Free Shipping method can arise due to missing required fields, conflicts with other shipping methods, or incorrect values in configuration settings. Ensure that all required fields like allowed countries and minimum order amount are properly filled. Check the logs under var/log for specific error messages to diagnose the issue further.

Yes, you can restrict the Admin Only Free Shipping method to specific countries. Go to Stores > Configuration > Sales > Shipping Methods > Admin Only Free Shipping and set the "Ship to Applicable Countries" option. You can either choose "All Allowed Countries" or "Specific Countries" to define where the shipping method is available.

Conflicts between Admin Only Free Shipping and other shipping methods can occur if multiple shipping rules apply to the same conditions. To troubleshoot, check the priority of shipping methods in Stores > Configuration > Sales > Shipping Methods. Disable any conflicting methods or adjust conditions such as minimum order value or allowed countries to prevent overlap.

The "Free Shipping Unavailable" error in Magento 2 can occur if the Admin Only Free Shipping extension settings do not meet the conditions set (e.g., minimum order amount, allowed countries). Verify that the order meets all conditions configured under Stores > Configuration > Sales > Shipping Methods > Admin Only Free Shipping.

To log errors for the Admin Only Free Shipping extension in Magento 2, enable debugging under Stores > Configuration > Advanced > Developer > Debug. You can also check error logs in the var/log directory. Look for any shipping-related logs or enable custom logging in your extension to capture detailed error messages.