Frequently Asked Questions

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What is the Predefined Admin Order Comments Extension?

It lets admins add preset (predefined) comments to orders quickly, saving time and ensuring consistent communication.
Where can admins use predefined comments?

Admins can use predefined comments in the order view page under the "Comments History" section.
Can I create and manage my own comment templates?

Yes, you can easily create, edit, or delete comment templates from the admin panel.
Can I choose to notify customers when adding a comment?

Yes, you can check the "Notify Customer" box to send the comment via email.
Does this extension support multiple store views?

Yes, predefined comments can be customized per store view for multilingual or regional use.