Frequently Asked Questions

To import CMS pages with custom content and layouts, ensure that the fields for content, layout_update_xml, and any custom design elements are properly defined in the CSV/XML file. You can include layout XML updates and custom styles in these fields, and they will be imported along with the CMS pages.

If some subscribers are missing after import, it could be due to invalid or duplicate email addresses in the CSV file. The extension automatically skips duplicate or invalid entries during the import process. Check your CSV file for errors and ensure all email addresses are unique and correctly formatted.

Timeout errors during import usually occur when the CSV file is too large or the server has limited resources. To resolve this, try splitting the CSV file into smaller batches and increase the server’s execution time or memory limits in the PHP configuration. Alternatively, optimize the CSV structure to reduce unnecessary data.