Helps reduce support response time
Customers can ask product or order-related questions quickly through WhatsApp, reducing dependency on email support.
User Guide & Documentation
Step-by-step setup manual for Whatsapp Extension
Changelog v1.1.1
Compatible with Magento CE, EE · 2.3.x, 2.4.x
Whatsapp Extension
WhatsApp Share Extension enables customers to easily share products and pages from your store directly to their WhatsApp contacts, enhancing social engagement and driving traffic. This feature boosts product visibility, encourages word-of-mouth marketing, and simplifies the sharing process.
- Integrates WhatsApp chat functionality into the Magento store.
- Allows customers to contact support or make inquiries via WhatsApp.
- Provides a customizable WhatsApp button on product and CMS pages.
- Supports sending order confirmations and updates through WhatsApp.
- Enhances customer engagement and support efficiency.
$0
No surprise fees
We are committed to being open and transparent with our customers. When you purchase our module, you automatically receive one year of free support service and free updates.
Why is this important?
- Seamless Installation and Configuration: We understand that setting up a new module can take time to configure according to your specific needs. That's why we offer a full year of free support. Our experienced team is here to assist you with installation, configuration, and any questions you might have. We're eager to share our expertise to ensure you get the most out of your purchase.
- Stay Updated with Magento (Adobe Commerce) Releases: Magento releases new versions approximately every three months. These updates can sometimes introduce compatibility challenges. To keep your store running smoothly, we provide a year of free access to the latest versions of our modules, ensuring that you can upgrade Magento and our modules without encountering any obstacles.
- Subscription Included: Renewing your subscription ensures continued access to the latest updates and support from our team. This means you can be confident that any issues you encounter with the extension will be resolved quickly and efficiently. You can cancel your subscription at any time without any additional fees.
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Highlighted Features
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WhatsApp Chat Button
Adds a customizable WhatsApp button for easy customer support access on product pages, checkout, or footer.
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Customizable Chat Widget
Adjust colors, fonts, placement, and visibility (e.g., during business hours) to match your brand.
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Product Sharing
Lets customers share product details via WhatsApp to boost visibility and drive word-of-mouth.
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Multi-Agent Support
Routes chats to the right agent based on query type for faster, more relevant support.
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Analytics & Reports
Tracks chat metrics like volume, response time, and satisfaction to improve support performance.
Description
Configuration
The Mavenbird Cancel Order module allows customers to cancel eligible orders directly from their account. Admins can enable or disable the cancel button and configure module settings from the backend.
- Go to Store → Configuration → MAVENBIRD EXTENSIONS → Cancel Order.
- Dropdown option to enable or disable the cancel order button on the frontend.
- Optionally configure which order statuses are eligible for cancellation (pending, new).
Frontend View – Order History / Order View
- Customers navigate to their Order History or Order View page.
- Click the Cancel Order button if the order status allows cancellation.
- Select a predefined reason or enter a custom reason in the popup.
- Submit the cancellation request and receive an instant success or error message.
- The button only appears for eligible orders (pending or new).
FAQs
Frequently Asked Questions
The "Invalid booking request" error may be caused by incorrect input data or validation issues. Check your booking form for required fields and ensure that all data complies with the specified formats. Additionally, ensure that your extension is up to date.
If the WhatsApp button is not showing on mobile devices, first check if the extension is configured to display on mobile. Go to Stores > Configuration > WhatsApp Integration and make sure the option to show the WhatsApp button on mobile is enabled. Also, inspect the mobile view CSS and JavaScript for any conflicts that might hide the button. Test with a different theme to rule out theme-specific issues.
The "Invalid API Key" error occurs when the API key used for integrating WhatsApp with Magento 2 is incorrect or expired. Verify the API key in Stores > Configuration > WhatsApp Integration. Ensure that the key is copied correctly without extra spaces and is still active. If the problem persists, contact your WhatsApp API provider for assistance or generate a new key.
Ask a question
REVIEWS
Improves real-time customer communication
Allows customers to initiate conversations with support directly via WhatsApp from the storefront, enabling faster responses and interaction.
Enhances customer engagement
Provides a convenient messaging channel that encourages customers to reach out instantly, improving interaction rates.
Simple configuration
The configuration options are easy to understand even for non-technical users.
Perfect for Instant Communication
This extension allows customers to contact us via WhatsApp directly from product pages. It’s a great way to improve communication!
Very easy to use
Customers instantly understand the WhatsApp button and start chatting.
Perfect for ecommerce stores
This extension adds a very convenient communication channel for customers.
Reliable and stable
The extension works smoothly and we have not experienced any issues since installing it.
Smooth Magento integration
The extension integrates nicely with Magento and works without conflicts.
Direct Customer Communication via WhatsApp
This extension enables direct communication with customers via WhatsApp
Simple and effective module
Installation was easy and the WhatsApp button appeared perfectly on our product pages.
Fast communication with customers
WhatsApp messages allow us to respond quickly and build better relationships with customers.
Great backend configuration
The admin settings allow us to control how and where the chat button appears.
Very helpful for support
The WhatsApp chat button allows customers to ask product questions quickly which helps increase conversions.
Very useful feature
Adding WhatsApp support increased customer inquiries and helped improve sales.
Improved conversion rates
Direct communication with customers helps us answer questions faster and increase conversions.
Highly recommended extension
If you want to provide instant messaging support for your Magento store, this extension is an excellent solution.
Professional implementation
The extension follows Magento standards and integrates cleanly with the system.
Easy product sharing
The product sharing feature allows customers to send product links to friends via WhatsApp which helps promote our store.
Great for mobile users
Many customers browse from mobile and WhatsApp chat makes contacting us much easier for them.
Lightweight extension
The module is lightweight and does not affect site performance.
Great marketing feature
Product sharing through WhatsApp helps increase product visibility and referrals.
Excellent store enhancement
The extension adds modern messaging functionality to Magento stores.
Reliable messaging feature
The chat feature works consistently and connects customers directly to our support number.
Works perfectly on Magento 2.4
We tested the module on Magento 2.4 and it works flawlessly.
Quick installation
The module was easy to install and configure from the Magento admin panel.
Improves customer trust
Customers feel more confident buying when they can contact us quickly.
Helpful for product inquiries
Customers often ask product questions through WhatsApp before purchasing.
Good customization options
The extension allows control over button placement and display settings.
Great communication tool
This extension made it very easy for customers to contact our support team through WhatsApp directly from the store. It improved communication and reduced email inquiries significantly.
Very intuitive interface
The WhatsApp button is clearly visible and easy for customers to use.
Useful for customer support teams
Our support team manages inquiries faster using WhatsApp conversations.
Helpful for sales inquiries
Many customers ask questions before buying and WhatsApp makes this process easier.
Excellent support channel
Our customers love being able to contact us through WhatsApp instead of filling forms.
Perfect for small businesses
Small ecommerce stores benefit greatly from direct WhatsApp communication.
Excellent customer engagement
Customers prefer messaging over email and this extension allows them to contact us instantly using WhatsApp. It has improved engagement on our store.
Customizable chat button
The WhatsApp widget can be customized to match the store theme which is a great feature.
Excellent feature set
The combination of WhatsApp chat and product sharing is extremely useful.
Very practical extension
This extension adds a simple but powerful communication channel for ecommerce stores.
Improves customer interaction
Customers now contact us directly for product information instead of leaving the site.
Great for instant support
Customers can quickly contact our support team using WhatsApp and get answers immediately.
Excellent for Support
This has made our support process much faster and more efficient. Love it!
Instant Communication
Our customers love the convenience of reaching us through WhatsApp. Highly recommend this tool!
Amazing for Customer Interaction
This extension has boosted our customer service. Communicating via WhatsApp is a game-changer!
Changelog
1.1.1 – December 30, 2025
- Upgraded for compatibility with Magento 2.4.8-p3.
- Compatible with PHP version 8.4.
1.1.0 - September 1, 2024
- Minor Bug Fixes
1.0.6 – June 6, 2024
- Now compatible with Magento 2.4.7-p3.
1.0.5 – March 16, 2022
- Now compatible with Magento 2.4.3
1.0.4 – June 9, 2021
- Revised Admin Panel Menu Structure.
- Enhanced Installation Process.
- Updated folder structure to align with the Magento version guidelines.
1.0.3 – March 16, 2020
- Revised Admin Panel Menu Structure.
- Enhanced Installation Process.
1.0.2 – July 22, 2019
- Resolved compilation issues.
1.0.1 – January 16, 2019
- Compatibility added for PHP 7.
- Resolved minor issues.
1.0.0 – February 7, 2018
- Initial launch.