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User Guide & Documentation
Step-by-step setup manual for SMS Notification Extension for Magento 2
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Changelog v1.1.1 Compatible with Magento CE, EE · 2.3.x, 2.4.x

SMS Notification Extension for Magento 2

SMS Notification Extension lets admins send text updates to customers about their activities, such as new orders and cancellations. It also notifies admins about customer actions, like registrations and inquiries.

  $79
No surprise fees

We are committed to being open and transparent with our customers. When you purchase our module, you automatically receive one year of free support service and free updates.

Why is this important?

  • Seamless Installation and Configuration: We understand that setting up a new module can take time to configure according to your specific needs. That's why we offer a full year of free support. Our experienced team is here to assist you with installation, configuration, and any questions you might have. We're eager to share our expertise to ensure you get the most out of your purchase.
  • Stay Updated with Magento (Adobe Commerce) Releases: Magento releases new versions approximately every three months. These updates can sometimes introduce compatibility challenges. To keep your store running smoothly, we provide a year of free access to the latest versions of our modules, ensuring that you can upgrade Magento and our modules without encountering any obstacles.
  • Subscription Included: Renewing your subscription ensures continued access to the latest updates and support from our team. This means you can be confident that any issues you encounter with the extension will be resolved quickly and efficiently. You can cancel your subscription at any time without any additional fees.
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Highlighted Features

  • Both Side Notification

    You & the customers get instantly notified about account registration

  • 100+ SMS Gateways

    Supports easy integration with Twilio, Msg91, and any other SMS gateways

  • OTP Verification

    Customers can quickly register using OTP, helping you avoid fake registration

  • Customize SMS Templates

    Create customized SMS content using system variables & templates from the admin

Description

New Registration Notification to Admin

When a new customer successfully registers an account on your Magento 2 store, the admin receives a real-time SMS notification. This ensures that the store owner or manager is immediately informed about customer onboarding, allowing them to welcome the new user, initiate follow-ups, or simply monitor new user activity more efficiently.

New Order Placement Notification to Customer

Immediately after placing an order, customers receive an automated SMS confirmation that reassures them of a successful transaction. This message typically includes the order ID and confirmation details, providing clarity and boosting customer confidence in the purchase process.

Order Invoice Generation Notification to Customers

Once an invoice is generated for a customer’s order, they are immediately notified through SMS. This update helps in keeping the customer well-informed about the processing stage of their purchase and confirms that the order is moving forward toward shipment.

Order Invoice Generation Notification to Admin

Admins receive an SMS alert every time an invoice is generated within the store. This real-time visibility helps keep billing operations transparent and ensures that every financial document generated is promptly acknowledged by the backend team.

Order Shipment Notification to Customer

Customers are automatically notified via SMS when their order is shipped. This notification helps manage customer expectations and provides essential shipment details, such as estimated delivery time or tracking info, if available.

Order Shipment Notification to Admin

When an order is marked as shipped, the admin is immediately notified via SMS. This allows for seamless coordination between logistics and support teams, ensuring that deliveries are monitored and any delays are addressed proactively.

Refund Request Notification to Customer

Customers are kept in the loop through SMS alerts whenever their refund request is approved. These updates reassure them that their concerns are being addressed promptly, fostering transparency and customer loyalty.

Credit Memo Generation Notification to Admin

Each time a credit memo is issued, the admin gets an SMS notification, ensuring complete visibility over all refund-related actions. This helps maintain accurate accounting and enables swift responses to customer refund processes.

New Contact Inquiry Notification to Admin

Whenever a customer submits a contact form or inquiry, the store admin receives an instant SMS alert. This enables the store team to respond to inquiries faster, improving customer satisfaction and service efficiency.

Work on Autopilot — Simplify Automation

Eliminate the need to create messages for every individual event. Automate your SMS notifications in bulk for multiple store events with just a few simple configurations:

  • New customer registration
  • Product review reminders
  • Registration OTP verification
  • Order verification through OTP
  • Order invoice, shipment, credit memo, and cancellation updates

Manage all these from a single configuration screen designed for effortless automation.

Instant Order Notifications

Display real-time order notifications for both admin and customer. Each order placement triggers an SMS to keep everyone informed instantly.

Keep Everyone Informed

Ensure transparent communication between admin and customers by sending automatic updates for order placement and shipment.

Admins can also register their mobile numbers to receive real-time notifications on order activities.

Seamless API Integrations

Integrate effortlessly with popular SMS gateways to automate communication as per your business needs. Supported providers include:

  • Twilio
  • Msg91
  • Textlocal
  • Other APIs via cURL

Send test SMS notifications directly from the configuration panel to verify setup.

Full Backend Management

Gain complete control over your SMS activity through the Magento 2 backend. The “SMS Log” grid displays details for each notification, including ID, number, and service provider.

  • Manage and delete multiple logs with mass actions.
  • Show country flags beside mobile numbers with a default country option.
  • Maintain transparency across all sent notifications.

Beyond Order Updates — Engage Smarter

Use SMS notifications to engage your customers proactively, not just to update them about orders.

  • Send review requests after successful purchases.
  • Schedule reminder messages if no review is submitted.
  • Receive instant alerts when a customer submits feedback or a product review.
FAQs

Frequently Asked Questions

Yes, the MageMoto SMS Notification Extension for Magento 2 allows full customization of SMS templates. You can modify the content of each SMS message to include order details, customer names, store branding, and more—directly from the Magento admin panel. This ensures a personalized and professional communication experience.
Yes, the extension supports international SMS delivery, depending on the SMS gateway provider you configure. MageMoto's extension is compatible with popular gateways like Twilio, MSG91, and more, enabling you to send messages globally with proper formatting and delivery assurance.  
The extension supports SMS notifications for a wide range of events including new user registration, order placement, invoice generation, shipment creation, refund requests, credit memo generation, and contact form submissions. Both customers and admins can be notified based on the configured settings.  
The Mavenbird SMS Notification Extension is compatible with most Magento 2 versions, including Magento Open Source and Magento Commerce. It is regularly updated to support the latest Magento 2.x releases. Always check the extension documentation or contact support to confirm compatibility with your specific version.  
Absolutely. The Mavenbird SMS Notification Extension offers flexibility to choose your preferred SMS gateway provider. It supports integration with major gateways like Twilio, MSG91, Nexmo, and others via API configuration in the admin panel, giving you full control over pricing and delivery reliability.  
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REVIEWS

Changelog

1.1.1 – December 30, 2025

  • Upgraded for compatibility with Magento 2.4.8-p3.
  • Compatible with PHP version 8.4.

1.1.0 – August 12, 2025

  • Minor bug fixes and performance improvements.
  • Updated SMS gateway timeout handling.

1.0.2 – March 03, 2024

  • Added support for configurable sender ID.
  • Fixed issue with message templates in multi-store environments.

1.0.1 – December 23, 2023

  • Fixed installation script error on some environments.

1.0.0 – January 30, 2018

  • Initial release: basic SMS notifications for orders and customers.