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User Guide & Documentation
Step-by-step setup manual for Import Export Product Reviews Extension
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Changelog v1.1.1 Compatible with Magento CE, EE · 2.3.x, 2.4.x

Import Export Product Reviews Extension

Based on 38 Reviews

Import Export Product Reviews Extension allows store admins to efficiently import and export product reviews via CSV files, ensuring smooth migration and bulk management of customer feedback. This helps maintain review integrity, improves customer trust, and enhances overall store credibility.

  • Import/Export all customer/guest/administrator reviews.
  • You can import and export review data including ratings, review title, summary and review status.
  • Easy to import/export customer data such as customer ID and customer email address.
  • The module includes sample CSV file for store owners.
  • Approve / Disapprove reviews and assign reviews to customers or import as guests.
  • Export review data including customer data and rating summery.
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We are committed to being open and transparent with our customers. When you purchase our module, you automatically receive one year of free support service and free updates.

Why is this important?

  • Seamless Installation and Configuration: We understand that setting up a new module can take time to configure according to your specific needs. That's why we offer a full year of free support. Our experienced team is here to assist you with installation, configuration, and any questions you might have. We're eager to share our expertise to ensure you get the most out of your purchase.
  • Stay Updated with Magento (Adobe Commerce) Releases: Magento releases new versions approximately every three months. These updates can sometimes introduce compatibility challenges. To keep your store running smoothly, we provide a year of free access to the latest versions of our modules, ensuring that you can upgrade Magento and our modules without encountering any obstacles.
  • Subscription Included: Renewing your subscription ensures continued access to the latest updates and support from our team. This means you can be confident that any issues you encounter with the extension will be resolved quickly and efficiently. You can cancel your subscription at any time without any additional fees.
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Highlighted Features

  • Bulk Import and Export

    Easily upload multiple product reviews in bulk using CSV or XML files, which simplifies the process of adding or updating reviews for numerous products at once.

  • Review Attributes Management

    Customize and manage various attributes related to product reviews, such as review titles, ratings, and detailed content. Ensure that all relevant information is included during the import and export processes.

  • Customizable Data Fields

    Map custom data fields from your CSV or XML files to the corresponding attributes in your Magento store. This flexibility ensures that the imported data aligns with your store's specific review attributes and configurations.

  • Compatibility with Different Versions

    The extension is designed to work with various versions of Magento 2, including different minor releases and third-party extensions, ensuring smooth integration with your existing setup.

  • Validation and Error Handling

    Perform validation checks to ensure data accuracy during the import and export processes. If errors occur, detailed reports are provided to help you troubleshoot and correct any issues efficiently.

  • Support for Multiple Store Views

    Manage reviews across different store views effectively. The extension ensures that reviews are correctly associated with the appropriate store views, maintaining consistency in multilingual or multi-store setups.

  • Review Filtering and Selection

    Filter and select specific reviews or products for import/export. This allows for targeted management of review data, focusing on particular products or review types as needed.

Description

Importing Product Reviews Steps

iimport_reviews Page

Easily import and export product reviews in Magento 2 with a one-click plugin, including titles, summaries, ratings, statuses, and customer info via CSV. Transfer reviews between stores—whether from guests or registered users—with full store view support. Enhance data management, reduce errors, and boost credibility and customer engagement.

  • Prepare your CSV as per our documentation.
  • Go to Your Site Backend -> SYSTEM -> Mavenbird– Import/Export Product Review -> Import Product Reviews.
  • Please upload your created csv file and click on “Click on for Import” button.
  • After importing reviews, they will be displayed on admin -> MARKETING -> User Content -> Reviews.

Exporting Product Reviews Steps

export review Page
  • Go to Your Site Backend -> SYSTEM -> Mavenbird– Import/Export Product Reviews -> Export Product Reviews.
  • Select file as per your requirement then “Click on for Export” Button.
  • Now successfully export product reviews with the help of csv file. You can get exported csv file in /var/export/ file.
FAQs

Frequently Asked Questions

Errors during import can occur due to various reasons, such as incorrect CSV formatting, missing required fields, or mismatched product SKUs. Ensure your CSV file is properly formatted, includes all required fields, and that product SKUs match the existing products in your Magento store.
If product reviews are not displaying after import, try reindexing your Magento store using the command line. Additionally, check the review status to ensure they are set to "Approved." Also, clear the cache to refresh the display on the frontend.
The "Invalid data format" error often arises from unexpected characters or formatting issues in the database. Ensure your database entries are clean, and consider exporting to a simpler format to isolate the problem. Checking for special characters in reviews can also help.
If the import process is slow or times out, consider increasing the PHP memory limit and max execution time in your server settings. Additionally, try splitting your import file into smaller chunks or using background processing to handle large datasets.
A "Duplicate entry" error occurs when trying to import reviews that already exist in the database. Check your CSV file for existing review entries and ensure that you are not importing duplicate data. Consider updating existing reviews instead of importing them again.
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Changelog

1.1.1 – December 30, 2025

  • Upgraded for compatibility with Magento 2.4.8-p3.
  • Compatible with PHP version 8.4.

1.1.0 - September 1, 2024

  • Minor Bug Fixes

1.0.4 – July 3, 2024

  • Updated to work with Magento 2.4.7-p1.

1.0.3 – June 3, 2023

  • Updated to work with Magento 2.4.6.

1.0.2 – May 30, 2022

  • Updated for Magento 2.4.4 compatibility.

1.0.1 – June 20, 2020

  • Compatibility added for Magento 2.4.X versions.

1.0.0 – January 19, 2018

  • This extension supports importing product reviews with custom options.