Jazeera Paints
Transforming Lives Through Innovative Paint Solutions
Jazeera Paints Utilized TotalCare to Increase Conversion Rates by 38.42%.
Jazeera Paints
TotalCare
Conversion Rate Optimization (CRO+)
Customer Experience Strategy
Visual Design
UX Enhancements
Custom Development
Third party price Integration
SAP & OTO Integration
B2B pricing customisation
Adobe Commerce
RECOGNITION
BACKGROUND
Established in Riyadh in 1979, Jazeera Paints Company began its journey as a small enterprise with long-term goals and aspirations Within a short span of time, the company laid the foundations of a pioneering venture in the paint manufacturing industry in the GCC countries and MENA at large.
Jazeera Paints understands that a professional team makes a huge difference in acquiring a high level of excellence and collectively achieving the company’s goals. It is equally important to give back to the community and contribute towards quality of life for all. In order to support the GCC paint market, Jazeera Paints established the Jazeera Paints Institute in 2012.
Together, Jazeera Paints &
Mavenbird
achieved:
Challenge
Jazeera Paints Color and Service Management
- Synchronize offline and online operations with SAP integration for products, inventory, pricing, and orders.
- Manage complex pricing logic and inventory rules based on city and region.
- Implement a bilingual search experience (English and Arabic) that could handle multiple product attributes like color, catalog, and articles.
- Support customized promotions, color selections, and service bookings through a 3rd-party integration.
- Provide a custom checkout and cart experience, unique user identification via phone number, and mobile app integration.
- Enable dynamic homepage and blog content management along with custom dashboards for tracking performance and inventory sync.
Solution
Streamlining The Customer Journey for Desktop Users
- SAP Integration: Established seamless two-way synchronization for products, inventory, base pricing, and order data across offline and online systems.
- Complex Pricing Engine: Developed dynamic price display logic that automatically adjusts prices based on customer location, city, and region.
- Advanced Inventory Management: Implemented a city- and region-based inventory system that updates in real time alongside pricing changes.
- Bilingual Search Implementation: Created a unified search system capable of displaying results across multiple attributes—such as products, colors, catalogs, and articles—in both English and Arabic.
- Custom Color and Product Configurations: Designed an advanced color selection interface that allows customers to choose and preview color variations easily.
- Personalized Promotions: Built a flexible promotions engine to enable discounts and offers based on region, city, and user segmentation.
- Service Integration: Integrated complex painting service workflows with third-party systems, including booking, quote management, payment processing, and customer feedback collection.
- Mobile App Integration: Connected all core functionalities via APIs to ensure consistent performance and experience across mobile and web applications.
- Custom Checkout Experience: Rebuilt the entire cart and checkout flow with enhanced usability, performance, and support for custom business rules.
- Phone-Based User Identity: Implemented unique user identification through mobile numbers, simplifying the login and purchase experience.
- Dynamic CMS Development: Created a flexible blog and homepage management system allowing non-technical users to configure and update content dynamically.
- Admin Tools & Dashboards: Built custom admin modules for monitoring inventory, order sync, and performance analytics, empowering business users with actionable insights.
Solution
Mavenbird has been an exceptional partner in transforming our eCommerce platform. Their ability to understand our complex needs and deliver customized solutions in Magento 2 has truly helped us scale our business. From seamless integration with third-party services to the efficient management of our multi-language stores, Mavenbird exceeded our expectations. Their expertise has allowed us to offer a superior experience to our customers, both B2B and B2C.
Results
Enhanced operational efficiency and a superior eCommerce experience.
- Unified online and offline sales channels with accurate real-time data synchronization.
- Enhanced customer experience through faster search, localized pricing, and simplified checkout.
- Improved efficiency with automated order management, dynamic promotions, and inventory tracking.
- Increased operational visibility through custom dashboards and reporting tools.
- Achieved a scalable, maintainable architecture supporting future growth and integrations.